Book Now

Privacy Policy

Privacy Policy

General principles

We are Restaurante Bastardo, hereinafter referred to simply as Bastardo, owned by the company Sociedade Lusitana de Hotéis, Lda.
We respect the privacy of the holders of personal data, visitors, users, hereinafter referred to as user(s), and we are committed to protecting the confidentiality of the personal information provided to us, in accordance with the legislation in force, in particular the General Data Protection Regulation.

We hope that this Policy will help you to understand what kind of information we collect, why we collect it and how we process it.
If you do not accept the terms of this Privacy Policy, as a user of this website, you should not access, browse or register your data or that of third parties on this website.

Thanks in advance for your visit to Bastardo’s website.

Privacy and Personal Information

Bastardo’s Privacy Policy, hereinafter referred to as Policy, applies to all data collected, arising from the use of this website, which may identify the user as a natural person, and by doing so, he is expressing his authorization regarding the processing of your personal data under the terms set out in this Policy.

Personal data is understood to be any information that can be used to identify a person, such as name, email address, postal address, telephone/mobile number, or other information necessary for Bastardo to provide and complete the service requested by the user.

Bastardo, in conjunction with its technological partners that provide functionalities for this website, such as the booking system and newsletter subscription, does not automatically collect any personal information. All personal information is provided with the user’s consent through forms that serve the following purposes:

  • Provision of services for bookings and reservations – so that we can provide our services, we will treat the personal data strictly necessary for this purpose. In addition, your data will still be processed for all prior and post-service communication until the entire process is completed;
  • Provision of communication services, clarification of doubts, suggestions and / or complaints;
  • Marketing – where we will let you know about our news, promotions etc.

All end users of the website will be subject to the collection of non-personal data for statistical purposes, from the IP Address (address that indicates the location of a given computer), the Browser used, the Operating System (OS) used, the number of interactions and the time spent on the website, no connection is made between an IP address or other non-personal data and any user registered in our database.

Bastardo will keep the personal data provided for the period necessary to provide the services, respective billing, compliance with legal and communication/marketing obligations.

Information Sharing and Data Security

Bastardo does not sell the personal data of its users to third parties. Bastardo may transfer the registered personal information to other companies or persons in the following circumstances:

  • when user consent is given to that effect;
  • when this is necessary to provide a product or service (in these cases, only the minimum information necessary to fulfill the order is transferred);
  • by legal imperative.

Despite all efforts, it is not possible for Bastardo to guarantee the full and absolute inviolability of the security of the information in its possession, and therefore calls on the user to take all precautions to protect their personal data in the context of Internet use.

Right of alteration, rectification and deletion of data

By law, you can ask us what information we collect about you, and you can ask us to correct it if it is inaccurate. We ask for your consent to the processing of your personal data and may withdraw this consent at any time.
We may process your personal data because you have given us consent or to fulfill a contract, and you may request a copy of the information in digital form so that you can transfer it to another provider.

You have the right to request that we suspend the processing of your personal data for a period of time if you believe that we are not doing so on a biddable basis.
Finally, in some circumstances, you can ask us not to perform automated processing or profiling.
If the user wishes his personal information to cease to be part of Bastardo’s databse, he may, at any time, exercise the right to cancel and delete data.

We are not required to have Data Protection Officer, so any question relating to our use of your personal data should be addressed through:

  • contact form, available in Contacts;
  • email, to info@restaurantebastardo.com;
  • telephone, + 351 213 240 993 (call to portuguese landline network);
  • letter to Restaurante Bastardo, Rua da Betesga, 3, 1º Andar, 1100-090 Lisboa, Portugal.

Cookies

Cookies are small text files that a website, when visited by the user, places on your computer or mobile device through your internet browser (browser).
Their purpose is to improve the user experience, facilitating their navigation, providing personalized content and offers, providing functionalities for social networks and for the core services of the website.

The use of cookies when accessing websites is a common practice and the various browsers (browsers) allow each user to manage and refuse their use, as well as delete those that have already been created.
Bastardo uses cookies to record details about each of your sessions. Some website features may not work properly if you do not enable the use of cookies.

Here is the list of cookies used by Bastardo:

  • Google Analytics;
  • From the website itself;
  • Social media.

To learn more about cookies, visit http://www.aboutcookies.org/

Right of complaint

If you have a complaint about our processing of your personal data, we prefer that you contact us directly and first so that we can resolve your complaint.
However, it is also possible to contact the National Data Protection Commission through its website at https://www.cnpd.pt/ or to the address:

Comissão Nacional de Proteção de Dados
Rua de São Bento n.º 148-3º
1200-821 Lisboa

Privacy Policy Update

This document can be modified at any time, as our services and processing of personal data evolve. If we intend to use your personal data in a way that we have not previously identified, we will contact you to provide information about this use and, if necessary, ask for your consent.

If the change is substantial and has implications for how Bastardo uses its users’ personal data, they will be informed through a notice on the website’s main page.

Thank you very much.